A friend of mine, a federal contractor, recalls visiting his MP for help on a local issue. The MP grew increasingly irritable and finally threw up his hands, exclaiming: “What’s in this for me?” The meeting ended badly. This collision of two worlds – the aggrieved petitioner and harassed legislator – is the core of The Effective Citizen. Author Graham Steele, a former Nova Scotia finance minister, acknowledges both petitioner and legislator have legitimate points, albeit on different frequencies, and explains how to tune dialogue to problem-solving. “The best meetings were the ones where my visitors understood the environment I was working in, and helped me understand the environment they were working in, and together we had a constructive discussion about what was possible or not possible, and why,” writes Steele. “Those meetings were too rare.” READ MORE



