A Sunday Poem: “Win-Win”


Veterans Affairs

struggles to handle

thousands of phone calls

from current and former military personnel.


Staff shortages,

technical glitches,

and budget cuts

are blamed.


Have they considered

moving their call centres

to India?


Let veterans enjoy a familiar-sounding voice

answering their inquiries;

let government services

reach the level of the private sector;

and let the savings begin.


(Editor’s note: Poet Shai Ben-Shalom, an Israeli-born biologist, examines current events in the Blacklock’s tradition each and every Sunday).

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