struggles to handle
thousands of phone calls
from current and former military personnel.
and budget cuts
Have they considered
moving their call centres
Let veterans enjoy a familiar-sounding voice
answering their inquiries;
let government services
reach the level of the private sector;
and let the savings begin.
(Editor’s note: Poet Shai Ben-Shalom, an Israeli-born biologist, examines current events in the Blacklock’s tradition each and every Sunday).